Supporting documents and links
What to send us, which file formats we accept, and what happens to a password-protected file.
Last updated
The quality of a valuation follows the quality of what it is built from. This is what to send and how the portal handles it.
What to send
As the upload panel puts it: Please include all available documentation related to the loan collateral. If certain documents are unavailable, submit what you have — Barkr may still be able to value the assets and will reach out if additional information is needed.
In practice, the most useful things are:
- The asset list itself — a spreadsheet with make, model, quantity, age and condition. This is the single most valuable document.
- Invoices or purchase records — what was paid, and when.
- Prior appraisals, if any exist.
- Serial or VIN numbers, where the asset class has them.
- Photographs, particularly where condition is doing real work in the valuation.
- Specification sheets, for anything unusual or configurable.
Do not send personal details about your borrower, or anything else not directly relevant to the asset. Barkr does not need it and explicitly asks you not to include it.
Accepted file types
Images, PDF, CSV, Excel (.xls, .xlsx), Word (.doc, .docx), ZIP and plain text (.txt).
A ZIP is the sensible way to send a large set of photographs or a folder of invoices. There is no file-count limit, but very large uploads take as long as your connection takes — uploads resume rather than restarting if the connection drops.
Links
Alongside files you can add web addresses: a marketplace listing, a manufacturer’s spec page, an auction result. Each must be a complete, valid URL.
Links are particularly useful for assets where the live market is the evidence — a current listing for a comparable unit says more than a three-year-old invoice.
A link must be reachable without signing in. A page behind your own portal or an expiring share link is a page Barkr cannot open.
Password-protected files
The portal detects protected ZIP, PDF and Excel files as they upload, and asks you for the password there and then — with a counter, if there are several, so you can see how many are left.
Supply it. A protected file with no password is a file Barkr cannot open, and the valuation proceeds without whatever was in it.
Where your files go
Uploads go straight to Barkr’s storage, held against your submission. Access is restricted to your own organisation and the Barkr team — nobody at another client can reach them.
If you close the form without submitting, anything already uploaded is cleaned up rather than left behind.
Adding more later
You can add files and links to a submission at any point, including while it is Under Review. What you cannot do once review has started is change or remove what is already there — see the note on restricted editing in Submitting assets for pricing.
If Barkr needs something specific, you will be contacted directly.