Cancelling a contract

Barkr contracts are designed to run alongside your loan terms. If a loan is repaid before its scheduled end date, the cover behind it is no longer doing anything — and you can cancel at any time.

Requesting a cancellation

1. Go to the Contracts table.
2. Identify the VSA number of the contract you want to end.
3. Choose Request Cancellation from the action menu (⋮).
4. Complete the form:
   • Effective End Date — the date you want cover to stop.
   • Reason — optional, and brief is fine. “Loan repaid early” is the usual one.
5. Submit.

You will see a confirmation on screen and receive an email confirming the request has been received.

What happens next

Barkr reviews and processes the cancellation. Once processed, the contract status changes to Cancelled, and it stays in your contracts table as a record — the signed agreement remains downloadable.

Fees

If you have already paid for a period that extends past the effective end date, the fees for the remaining term are prorated and credited.

Before you cancel

Cancellations cannot be reversed. If cover is wanted again afterwards, it means a new submission, new pricing and a new agreement — at whatever the assets are worth then, not what they were worth under the cancelled contract.

Two situations where cancelling is the wrong tool:

• Some of the collateral has gone, but the loan has not. Remove those assets instead. The contract continues for the rest, and the fees adjust. See Adding or removing assets.
• The loan has been extended. Renew rather than cancelling and starting again. See Renewing a contract.

Afterwards

• Download any contract documentation you want for your records, while you are thinking about it.
• If you need cover again later, create a new submission from the Submissions table — see Submitting assets for pricing.